§ Terms of ServiceUpdated May 2026

The fine print, made plain.

The terms governing your use of Timeless Pet Studio and the commissions we deliver.

01

Service description

Timeless Pet Studio creates custom AI-generated portrait artwork from customer-submitted pet photos.

02

Art disclaimer

Portraits are original AI-generated artwork, not photographic reproductions. Likeness depends on the quality of submitted photos, and results vary.

03

Order terms

Customers approve a digital proof before printing. One free revision is included with every order.

Digital portraits are delivered within 24–72 hours. Print orders ship within 5–7 business days via our Gelato print partners.

04

Refund policy

Refunds are available before proof delivery. After a proof is delivered, orders are non-refundable, but one revision is included.

If a print does not match the approved proof, we will reprint it free of charge.

05

Photo privacy

Customer photos are encrypted on upload, used only to create the portrait, and permanently deleted within 7 days of delivery. Photos are never shared or sold.

06

Limitation of liability

Timeless Pet Studio is not liable for customer dissatisfaction with AI art style or likeness interpretation.

07

Governing law

These terms are governed by the laws of the Commonwealth of Virginia.