Digital delivery
We deliver every commission as a high-resolution digital file (4096×6144 px — 300 DPI up to about 13×20") by email. There is no physical shipment, which means no customs, no shipping fees, and no waiting weeks for a parcel.
Worldwide delivery — included with every order.
Timeline
A first proof is generated within minutes of upload, so you can see the portrait before you commit. After checkout, our studio hand-finishes the piece and emails you a proof link to approve or request changes.
Memorial portraits are quietly reviewed by our team before delivery — typically within a few hours.
Printing your portrait
Your file is ready to print at home, at any local print shop, or through services such as Framebridge, Artifact Uprising, or Parabo Press. We recommend matte fine-art paper for watercolor pieces and lightly textured cotton for storybook and memorial prints.
Recommended sizes: 8×12", 11×14", or 12×18".
Lost or undelivered files
Your file is permanently stored in your account archive — you can re-download it any time. If you can't find the original delivery email, sign in and download it directly, or write to us and we'll resend it within the day.