Quiet, careful, and yours.

We collect your email address, the pet photos you upload, your order details, and payment information (processed securely by Stripe — card details are never stored on our servers).

Your photos are encrypted on upload, used only to create your portrait, and permanently deleted within 7 days of delivery.

We do not sell user data or photos to anyone, for any purpose.

For physical orders, Gelato (our print partner) receives the finished print file only — never your original photos or unrelated personal information.

You can request deletion of your data at any time by emailing hello@timelesspetstudio.com.